Privacy Policy

Alertelio Packcraft (“we”, “us”, “our”) operates educational services on the domain alertelio.bond (the “Site”). This Privacy Policy explains what personal information we collect, how we use it, and your rights.

Information we collect

• Account data: email, password hash, basic profile details if you create an account.
• Support data: messages you send via our contact form.
• Local device data: preferences such as theme, cookie consent, Fallows, and Cart stored in your browser’s localStorage.
• Usage data: anonymous analytics such as pages visited and time on page (if enabled in the future).

How we use information

• Provide and improve courses and Site functionality.
• Respond to support requests and service communications.
• Secure accounts and prevent misuse.

Cookies and local storage

We use essential cookies or equivalent client storage to remember theme, cookie consent, and saved course preferences. Non-essential tracking is off by default. You can accept or decline in the cookie banner.

Legal bases

We rely on one or more of the following: performance of a contract (course delivery), legitimate interests (improving and securing the Site), and consent (optional communications, cookies).

Data sharing

We do not sell personal data. We may share limited data with service providers (e.g., secure payment processors) under confidentiality obligations. If required by law, we may disclose data to authorities.

International transfers

Where data is transferred across borders, we use safeguards such as standard contractual clauses or equivalent protections.

Data retention

We keep account and transaction records as long as necessary for service delivery and legal obligations. LocalStorage items remain on your device until you clear them.

Your rights

• Access, correct, or delete your information.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.

Security

We use industry-standard security measures appropriate to the data we process. No method is 100% secure, but we work to protect your information.

Children’s privacy

Our services are intended for individuals 16+ or with parental consent subject to local laws. We do not knowingly collect data from children without appropriate consent.

Contact

Questions or requests: [email protected] or +1 (628) 201-9473.

Changes to this Policy

We may update this Policy to reflect changes in practices or legal requirements. We will indicate the date of the latest revision and, where appropriate, provide a notice on the Site.